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Terms & Conditions

A legal disclaimer

Terms and Conditions

Effective Date: [Insert Date]

Welcome to [Your Store/Brand Name] (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website [insert website URL] and the purchase of our products. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.

1. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use our website and place orders.

  • You agree not to misuse the website, interfere with its operation, or attempt unauthorized access.

2. Products and Orders

  • All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.

  • Prices are displayed in INR (₹) and are subject to change without notice.

  • Placing an order does not guarantee acceptance. We may cancel or refuse orders at our discretion (for example, due to stock unavailability, payment issues, or incorrect pricing).

3. Payment

  • We accept payments via [insert accepted payment methods: UPI, Debit/Credit Cards, Net Banking, Wallets, COD, etc.].

  • For Cash on Delivery (COD) orders, an additional fee may apply.

  • By providing payment details, you confirm you are authorized to use that payment method.

4. Shipping and Delivery

  • Shipping policies, charges, and timelines are outlined in our Shipping Policy.

  • Delivery times are estimates and may vary based on location and courier availability.

  • We are not liable for delays beyond our control (e.g., courier delays, weather issues).

5. Returns, Exchanges, and Refunds

  • Our Returns & Exchange Policy explains eligibility, timelines, and procedures.

  • Products must be unused, unwashed, and returned with tags and packaging intact to qualify.

  • Refunds (if applicable) will be processed as per the stated timelines in our policy.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, product designs, and images, is owned by [Your Brand Name] or its licensors.

  • You may not copy, reproduce, distribute, or exploit any content without written permission.

7. User Accounts

  • You are responsible for maintaining the confidentiality of your account login details.

  • We are not responsible for unauthorized access caused by your negligence.

  • We reserve the right to suspend or terminate accounts for misuse or violation of these Terms.

8. Limitation of Liability

  • We strive to provide accurate product information but do not warrant that descriptions, images, or pricing are error-free.

  • To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of our website or products.

9. Indemnification

You agree to indemnify and hold harmless [Your Brand Name] and its affiliates, officers, employees, and partners from any claims, damages, or liabilities arising from your use of the website or breach of these Terms.

10. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the website constitutes acceptance of updated Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.

12. Contact Us

If you have any questions about these Terms, please contact us at:
Email: [insert email address]
Phone: [insert phone number]
Address: [insert business address]

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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