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Shipping Policy

A legal disclaimer 
 

Shipping Policy

Effective Date: [Insert Date]

Store Name: [Your Brand Name]
Headquarters / Warehouse: [Address, Hyderabad, Telangana]

1. Order Processing

  • Orders are processed within 1-3 business days (excluding Sundays and public holidays) after payment confirmation.

  • Custom or made-to-order items may take longer; lead time will be specified on the product page.

2. Shipping Destinations

  • We ship within India.

  • Orders within Hyderabad city / local areas will generally deliver faster.

3. Shipping Charges

  • Free shipping for orders over ₹[___] within Hyderabad / across India (choose threshold).

  • For orders below that amount, shipping charge of ₹[___] will apply.

  • For COD (Cash on Delivery) orders, an additional COD fee of ₹[___] may be applied.

4. Delivery Time Estimates

Delivery AreaEstimated Delivery Time

Hyderabad and nearby suburbs / local areas1-2 business days after dispatch

Other parts of Telangana & nearby states2-4 business days after dispatch

Metro cities across India3-7 business days after dispatch

Non-metro or remote areasup to 10-14 business days, depending on courier service & pin code

5. Courier / Shipping Partners

  • We use reputed courier / logistics partners (e.g. ShipRocket, BlueDart, DTDC, etc.).

  • Tracking information will be shared via email / SMS once the order is shipped.

6. Dispatch Notifications & Tracking

  • Once your order is dispatched, you will receive a confirmation email / SMS with tracking number(s).

  • You can track the shipment status via the courier partner’s website, link, or via our “My Orders” section (if available).

7. Shipping Restrictions

  • We do not ship to certain non-serviceable pin codes or PO boxes (if applicable).

  • International shipping: [Your policy here — do you ship outside India? If yes, mention rates, customs duties, etc.; else state “Currently we ship only within India.”]

8. Delays

  • Delivery times are estimates. Delays may occur due to bad weather, high order volume (during sales), logistic challenges, or holidays.

  • We will notify you if there’s a significant delay.

9. Returns & Exchanges (related to shipping)

  • If product arrives damaged or incorrect, please notify us within 48 hours of delivery. Save all packaging.

  • Exchanges / returns shipping costs (if any), pickup / reverse logistics policy should be clearly defined.

  • If exchange is accepted, we will dispatch the replacement within 1-2 business days after we receive & verify the returned item.

10. Customer Support

  • For any shipping related queries (wrong address, non-delivery, tracking issues), contact us at:
    Email: [insert email]
    Phone: [insert phone number]

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